Frequently Asked Questions
Our FAQ page offers quick answers to common questions about our services and policies. It's a helpful resource to enhance your experience. If you have more questions, feel free to reach out!
How should I prepare for my cleaning?
Prepping for service isn't a requirement, as we're more than happy to handle everything for you. However, if like us to focus on specific areas, it can be helpful to clear away any clutter, such as toys and clothes. This allows us to provide a more thorough and efficient service tailored to your needs.
Is Naples Best Maid pet friendly?
We truly adore all kinds of pets and find joy in working alongside them when given the opportunity. However, we recognize that some pets can experience anxiety around new people. For their safety and comfort, it may be best to have them in a crate or separate room during your cleaning depending on their individual personalities and needs.
Do I need to be home for the cleaning?
No, you don’t need to be home. Simply provide a code or leave a key for us. If you’re away during the cleaning, we’ll keep you updated every step of the way, allowing you to just come home and kick up your feet.
Do you offer eco-friendly products?
We are committed to providing products that cater to your pets, allergies, and environmental concerns. Please share your preferences when booking, and if you have a specific product you'd like us to use, we're more than happy to accommodate that as well. Your comfort and satisfaction are our top priorities!
What if I have an issue with my service?
We are dedicated to achieving the highest standards right from the start! If you have any concerns or issues, we encourage you to reach out to ASAP via phone, email, or our website. We're excited to partner with you to find a solution and continuously enhance our services!
Do I need to tip my housekeepers?
Our aim is to present all costs clearly from the start, which includes our staff's wages. While tips are not required, they are always appreciated if you believe housekeeper has exceeded expectations.